Transparent and fair refund process for your peace of mind.
Refund Eligibility
- Full refunds available for cancellations made 48 hours before pickup time.
- Partial refund (50%) for cancellations between 24-48 hours before pickup.
- No refund for cancellations within 24 hours of pickup.
Processing Time
Refunds are processed within 7-10 business days and will be credited to the original payment method.
Non-Refundable Scenarios
- No-shows on the day of booking
- Service utilized partially
- Force majeure events (natural disasters, political unrest)
- Change of mind after service commencement
Cancellation Policy
| Cancellation Time | Refund Amount |
|---|
| More than 48 hours | 100% |
| 24-48 hours | 50% |
| Less than 24 hours | 0% |
How to Request
- Send email to refunds@ashtcabservices.in with booking ID
- Await confirmation from our team
- Allow 7-10 days for processing